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Managed Network Administration Support
Services
 Do you need your critical network,
applications and system resources to be
up and running, but lack a dedicated IT
support staff? Combining technical
expertise with sophisticated, tools,
INA - Information Network Associates Corp. will
monitor your network management system
around-the-clock.
INA -
Information Network Associates
Corp. takes
the installed Network Management System
(NMS) and provide you with the necessary
relief to know that your network will be
proactively monitored not only at
the network boundary, but also on
application servers and network devices
distributed throughout the network. on a
regular basis 24x7 to identify and
correct potential problems.
Network Monitoring services include:
- Remote Central Monitoring and
control
- Remote diagnostics and support
- E-Mail, telephone. and pager alert
- Telephonic support
- Problem escalation defined by
customers
- Periodic reports of server and
workstation performance patters
- Periodic reports of network
health, trouble tickets, and Internet connection speed
- Help Desk
For pricing information, please
click
here. To request
service or sign up for one of our several support contracts,
please utilize our
general
information request form or
call 540.409.4988.
Onsite service is currently available in Northern and
Western Virginia, Maryland, Washington D.C, Atlanta, and
Parts of the Mid-Atlantic States. Telephone and remote
assistance support including Network Monitoring Services is available worldwide.
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